Shipping policy

📦 Shipping Policy

Processing Time

  • Orders are processed within 2–4 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order has shipped, including tracking information.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Standard delivery typically takes 5–7 business days (after processing).

  • Expedited options may be available at checkout.

Order Tracking

  • Once your order ships, you will receive an email with a tracking number.

  • Please allow up to 24–48 hours for tracking information to update.

Delays

  • While we do our best to get your order to you on time, please note that shipping times may be affected by carrier delays, holidays, or circumstances beyond our control.

Wrong Address Disclaimer

  • Please make sure your shipping address is correct. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages

  • We are not responsible for packages once they are marked as delivered by the carrier. If your package is lost or stolen, please file a claim with the shipping carrier.

Questions?
If you have any issues with your order or shipping, please reach out to us at golden5ivepro@gmail.com and we’ll be happy to assist you.